Shipping policy
Shipping Policy
Effective Date: May 20, 2026
- Order Processing
Orders are processed within 2–4 business days. Orders made on weekends or holidays will be processed the next working day. Pre-order products are shipped per confirmed schedules.
- Shipping Coverage
We ship to most countries globally. Remote and restricted locations are not available for delivery. Please confirm shipping eligibility before checkout.
- Shipping Fees
Shipping cost depends on package weight, dimensions and destination. Qualifying orders get free shipping; oversized parcels incur additional handling fees.
- Delivery Time
Standard Shipping: 10–22 business daysExpedited Shipping: 5–11 business daysAll transit durations are estimated. We do not take responsibility for delays from customs clearance or unexpected logistics troubles.
- Customs & Taxes
All import duties and related taxes are the buyer’s full obligation. Recipients assume all risks during customs clearance.
- Shipment Tracking
Tracking number will be emailed to your registered mailbox after dispatch, tracking info updates within 24–72 hours. Contact customer service for abnormal delivery status.
- Delivery Address
Complete and correct receiver information is required. Address modification is unavailable after shipment; buyers cover all losses from invalid addresses.
- Special Goods
Fragile and electronic goods are packed with protective materials; extra shipping insurance is optional.
- Returned Parcels
Extra reshipment costs caused by incorrect buyer addresses will be subtracted from relevant refunds.
- Policy Adjustment
We reserve rights to modify this policy anytime. Updated rules take effect right away, order placement equals your agreement to revised terms.